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Integrations, Automation

Zapier AI voice agent integration.
Start calls from a Zap, send results anywhere.

Connect Kallix to Zapier with two pieces you already have: signed webhooks that fire when a call starts, ends and is analysed, and a REST API that starts calls. Webhooks by Zapier handles both directions, so there's no code to write.
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Kallix and Zapier share

  • Call events start Zaps
  • Zaps that place calls
  • Different paths for each outcome
  • Reach thousands of apps

Connects through webhooks, REST API, Zapier or Make

What Kallix and Zapier do together.

Call events start Zaps
Point a Kallix webhook at a Catch Hook trigger. Each call started, ended or analysed event runs your Zap with the call's details.
Zaps that place calls
A Webhooks by Zapier POST step sends the Kallix REST API an agent, a phone number and that contact's variables.
Different paths for each outcome
Use filters and paths to send bookings to a calendar, disputes to your team and callbacks to a follow-up list.
Reach thousands of apps
Get to tools Kallix doesn't connect to directly, from Airtable and Notion to Shopify and Typeform.

Jobs it helps with.

Connect Zapier. In 5 steps.

  1. 1

    Create a Zap with a Catch Hook

    In Zapier, start a Zap with Webhooks by Zapier and the Catch Hook trigger. Copy the address it gives you.

  2. 2

    Add the webhook in Kallix

    In the dashboard, add a webhook with that address. Press the test button to send a sample event.

  3. 3

    Map the fields

    Use the sample in Zapier to map the outcome, fields and transcript into the steps that follow.

  4. 4

    Start calls from a Zap

    To place calls, add a Webhooks by Zapier POST step to the Kallix REST API with the agent, the phone number and any variables. The developer docs show the request.

  5. 5

    Test, then switch on

    Run the Zap once with your own number, check the call and the result, then turn it on.

Building something custom? Read about webhooks and the REST API.

Questions, answered.

More on the FAQ page, or write to us.

Not today. Kallix connects through Webhooks by Zapier: Kallix sends signed webhooks into a Zap, and a Zap starts calls through the REST API. Check that your Zapier plan includes Webhooks by Zapier.

Yes. A POST request to the Kallix REST API starts a call with an agent, a phone number and the variables for that contact, such as name and order amount. The call goes out within the calling window you set.

Each webhook carries the call's details. Once a call is analysed you also get its outcome, such as booked or promise to pay, the fields the agent captured and the transcript.

Yes. Add a Zapier filter on the outcome or any field, so only bookings, disputes or callback requests carry on to the next step.

Every Kallix webhook is signed, so code can check that it came from us. In Zapier, treat the Catch Hook address as a secret and don't share it.

Use Zapier when nobody on the team writes code or the other tool already works with Zapier. For high volumes or custom logic, call the REST API and handle webhooks in your own code.

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