Make AI voice agent integration.
Route every call outcome in a scenario.

Calls arrive in a scenario

Point a Kallix webhook at a Make custom webhook. Each event runs your scenario with the call's details.

A route for each outcome

Use a router to send each outcome its own way: bookings to a calendar, promises to pay to your loan system, callbacks to a list.

Scenarios that start calls

An HTTP module sends the Kallix REST API an agent, a phone number and variables, so any trigger in Make can place a call.

Lists into campaigns

Read rows from a sheet or database in Make and push them into a Kallix campaign as contacts, each with its own variables.

• Payment remindersPull the accounts due this week from your loan system, push them into a reminder campaign and send promises to pay back.Use case
• Abandoned cart recoveryA checkout left behind in your store starts a call through Make, and the outcome is written back to the order.Use case
• Delivery updatesShipping events from your courier tool start delivery calls, and new slots or address fixes go back to the order.Use case

1. 1

   Create a custom webhook

   Start a scenario with the Webhooks module's custom webhook trigger and copy its address.

2. 2

   Add it in Kallix

   In the dashboard, add a webhook with that address, then press the test button so Make learns the shape of the data.

3. 3

   Route by outcome

   Add a router with a route for each outcome you care about, and the modules for each tool.

4. 4

   Start calls from Make

   Add an HTTP module that sends a request to the Kallix REST API with the agent, the phone number and the variables.

5. 5

   Test, then turn it on

   Run the scenario once with your own number, check every route, then schedule it.

Building something custom? Read about webhooks and the REST API.

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