Inbound AI calls and Indian virtual numbers: Every call answered, day and night. Your team takes the calls that need them.
Rent an Indian virtual number in the dashboard and route it to an agent. The agent answers 24×7, books, qualifies and resolves, and hands over to your team when a caller asks for a person.
Numbers/+91 80 4718 2290
Routing
Asha Clinic · front desk
+91 80 4718 2290 · Indian virtual number
Clinic hours
→ Kabir answers, books visits
After hours
→ Kabir answers, books visits
Emergency or billing dispute
→ Transfer to reception
Live now
+91 98••• ••412
Booking a follow-up
+91 99••• ••087
Asking clinic timings
+91 70••• ••553
Booked · Sat 11:30 am
Numbers in the dashboard
Rent Indian virtual numbers and assign each one to an agent.
Open 24×7
Answer after hours, on Sundays and on holidays without changing anyone's shift.
Rules for handover
Transfer to your team on keywords, intent or when the caller asks for a person.
Numbers and routing
Rent a number, route it to an agent. Switch inbound on or off per agent.
Indian virtual numbers come through our telephony partner and are rented right in the dashboard. Assign a number to an agent and switch inbound on. Point it at a different agent whenever your needs change.
- Indian virtual numbers rented in the dashboard
- Route each number to an agent
- Inbound on or off for each agent
- Billed separately, from ₹499 a month per number
Agents/Riya · Home-loan leads
Conversation script
Drafted from your descriptionStep 1 · Greet. Namaste {{callee_name}}, I’m Riya, an AI assistant from {{company}}. You asked about a home loan on our site. Is now a good time?
Step 2 · Qualify. Ask about the property city, loan amount and monthly income. Confirm amounts back in lakh.
IF income below {{min_income}} THEN explain eligibility kindly and offer a co-applicant option.
IF caller asks for a person THEN transfer to the advisor desk.
Step 3 · Book. Offer two advisor slots and confirm one. Send details on WhatsApp.
Voice and language
Riya
Warm, calm · Indian English
Knowledge and actions
- northwindfinance.in · 42 pages
- Book advisor slot
- Transfer to advisor desk
- Send WhatsApp summary
Test call · 00:41
Test suite · 24 scenarios
23 passed · 1 to reviewTransfers
Hand over to a person at the right moment. On keywords, intent or a simple request.
Set transfer rules for the calls your team should take: a keyword like 'complaint', an intent such as a billing dispute, or a caller who asks for a person. The agent tells the caller it's connecting them and makes a warm transfer to your team.
- Transfer on keywords, intent or request
- Warm transfer to a person on your team
- Callers can always ask for a person
- Every transferred call logged with its transcript
Calls/KX-20481
Meera · EMI reminder
Outbound · Hindi + English · 17 Oct, 11:42 am IST · 02:14
Captured
- Amount
- ₹14,250
- Promised date
- 21 Oct 2026
- Reason
- Salary on the 20th
Next steps, done
- Payment link sent
- CRM updated
- Sentiment: neutral → positive
After the call
Close the loop after every call. WhatsApp, CRM and your team, all updated.
When an inbound call ends, Kallix logs the recording, transcript and disposition, and sends a webhook. Use it to send the caller a WhatsApp confirmation, update the lead in your CRM and alert the owner in Slack.
- WhatsApp confirmation after the call
- Lead created or updated in your CRM
- Slack alert to the right person
- Recording and transcript in the call log
Integrations/After-call actions
Call ends
Outcome: site visit booked
Visit details and location pin sent
CRM
Lead stage → Visit scheduled
Your team
Sales owner alerted in Slack
POST your-crm.example.com/kallix · 200 OK · 184 ms
{ "event": "call.analysed", "disposition": "site_visit_booked", "visit_at": "2026-10-19T11:00+05:30" }
Capabilities
Everything in inbound and numbers. In one place, for your whole team.
Indian virtual numbers
Rent numbers through our telephony partner, right in the dashboard.
Number routing
Point each number at the agent that should answer it.
24×7 answering
Agents answer at any hour, including nights and holidays.
Rule-based transfer
Hand over on keywords, intent or a request for a person.
Live view
Watch calls in progress and see what each caller needs.
Alerts
Get notified about calls that need your team's attention.
FAQ
Questions, answered.
Can’t find what you need? Talk to us →
Yes. Rent Indian virtual numbers in the dashboard through our telephony partner, Vobiz, and Kallix whitelists them with Truecaller and the telecom operators for you. Numbers are billed separately, from ₹499 a month each, every three months, and the dashboard shows each number's rate. See phone numbers for the 140, 1600 and 1601 series.
Yes. A number routed to an agent is answered 24×7, including nights, Sundays and holidays.
When a transfer rule matches: a keyword, an intent you define or the caller asking for a person. The agent then makes a warm transfer.
Yes. The agent introduces itself as an AI assistant at the start of every call and offers to connect the caller to a person.
Yes. The live view shows calls in progress, and every finished call appears in the call log with its recording and transcript.
Yes. Agents read keypad (DTMF) input, so callers can enter a number or choose an option.
Keep exploring
Works with the rest of the platform.
- Agent studioStart from a template or tell Kallix in plain words what the call should achieve. Kallix drafts the script, branches and FAQs, and you refine them, choose a voice, attach knowledge and place a test call from your browser.
- Analytics and call logsEach call lands in the log with a recording, transcript, duration, cost and disposition. Analytics turns those calls into connect rate, bookings, spend and the best time to call, by agent and by campaign.
- Integrations and APISigned webhooks fire when a call starts, ends and is analysed. Use them with the REST API to update your CRM, send a WhatsApp follow-up, alert your team and start calls from your own systems.
Put an agent on the line. Hear one call you in under a minute.
Try a live agent on your own phone, or book a demo and we'll walk you through the platform with your use case.