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Knowledge base for AI voice agents: Your website becomes your agent's memory. Add documents, price lists and policies too.

Paste your website URL and Kallix crawls the page links and sitemap. Pick the pages you want, upload documents and CSVs, and your knowledge base is ready in a couple of minutes, with a retrieval tester to check answers.

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  • Build from a URL

    Kallix crawls page links and your sitemap. You choose which pages the agent can use.

  • Upload your files

    Add FAQs, price lists and policies as documents or CSVs, alongside your website pages.

  • Check before you call

    The retrieval tester shows what the agent will answer to a question, before any caller asks it.

Brand persona

Sound like your brand from the first call. A persona drafted from your own website.

Kallix reads your site and drafts a brand persona your agent can speak from. Review and edit it, then attach the knowledge base to any agent in the studio.

  • Brand persona generated from your website
  • Edit the persona before any call
  • Attach knowledge bases in the agent studio
  • Answers grounded in the pages you picked

Retrieval testing

Check answers before callers hear them. A retrieval tester and test suites.

Type a question into the retrieval tester and see what the agent will answer. Turn the important ones into test scenarios, including questions your content doesn't cover, so you know the agent won't guess.

  • Ask a question, see the answer
  • Spot gaps before going live
  • Add tricky questions to a test suite
  • Check the agent offers a callback, not a guess

Keeping it current

Fill the gaps your calls reveal. Suggestions come from real conversations.

Rate calls and leave feedback as you review them. Kallix suggests knowledge-base and prompt changes from that feedback and from call patterns. When prices or policies change, add the new pages or upload the new file.

  • Suggested additions from feedback and call patterns
  • Add pages or upload new files anytime
  • Ship changes as a new agent version
  • Rerun tests after every update

Capabilities

Everything in knowledge base. In one place, for your whole team.

  • Website crawl

    Crawls page links and the sitemap from a single URL.

  • Page picker

    Choose exactly which pages go in, and leave out the rest.

  • Documents

    Upload FAQs, policies and brochures your team already maintains.

  • CSV tables

    Add price lists and plan tables as CSVs, so figures come from your own data.

  • Brand persona

    Generated from your website, so every agent keeps the same tone.

  • Retrieval tester

    Ask a question and see what the agent will answer.

FAQ

Questions, answered.

Can’t find what you need? Talk to us →

Website pages, documents and CSV files. Good candidates are FAQs, price lists and policies.

Usually a couple of minutes once you've picked the pages. Larger sites take a little longer.

Yes. Kallix lists the pages it finds through links and your sitemap, and you pick the ones to include.

Use the retrieval tester. Type a question and it shows what the agent will answer. You can also add that question to a test suite.

Set a fallback in the agent studio, such as offering a callback or a transfer to your team. A test scenario can check that the agent doesn't guess.

Add the updated pages or upload the new file, then rerun your test suite to confirm the answers have changed.

Keep exploring

Works with the rest of the platform.

Put an agent on the line. Hear one call you in under a minute.

Try a live agent on your own phone, or book a demo and we'll walk you through the platform with your use case.

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