An AI telecaller that works your whole list.
Your telecallers take the warm calls.
Hear one call you now
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- Your script on every call
- The agent follows the script and FAQs you approve. Change the offer once and every call uses the new version.
- Calls inside your hours
- Campaigns dial only in the IST windows you set, and retry people who didn't pick up.
- Warm calls to your team
- Interested or unhappy callers are transferred to a telecaller on the same call, with the transcript saved.
How it works. From your list to a logged outcome.
- 1
Share the calling list
Upload the CSV your telecallers work from, or push leads by API from your CRM. Each contact carries variables such as {{callee_name}} and {{due_amount}}.
- 2
Turn your script into an agent
Write the script as steps with if/then branches, or describe the job and let Kallix draft it. Add the questions and objections your team hears as FAQs.
- 3
The agent makes the calls
It says it's an AI assistant, follows the script in the caller's language, answers questions from your knowledge base and ends with a clear outcome.
- 4
Your team takes over
Ready buyers and anyone asking for a person go to your telecallers by warm transfer. Callbacks, outcomes and fields reach your CRM.
A real call. Honest about being AI.
The voice sounds human, and the agent says it's an AI assistant in its first line. It keeps to your script, hands over to a person when asked, and logs what happened.
- The outcome and next step
- The recording and transcript
- The answers it captured
- How the caller felt
Arjun, AI assistant
Loan enquiry follow-up, in Hindi + English. An example call.
- ArjunNamaste Imran ji, main Arjun, Northwind Finance ka AI assistant. Aapne business loan ke liye form bhara tha. Kya abhi do minute baat ho sakti hai?
- CallerHaan. Mujhe around ₹8 lakh chahiye, nayi machinery ke liye.
- ArjunSamajh gaya. Aapka business kitne saal purana hai, aur kya aap GST file karte hain?
- CallerPaanch saal ho gaye, GST bhi file karta hoon. Interest rate kya rahega?
- ArjunRate aapki profile par depend karta hai, isliye main aapko abhi hamare loan advisor Vikram se connect kar raha hoon. Aapki details unke paas pahunch gayi hain.
What you get. Everything the call needs.
- Works from your list
- Upload a CSV or push contacts by API, with each person's name, amount or plan filled into the script.
- Matches the caller's language
- Set a primary and a secondary language. The agent moves between Hindi and English when the caller does.
- Retries and callbacks
- Unanswered numbers are tried again after the gap you choose, and a callback request is logged as an outcome.
- More lines for busy weeks
- Two parallel calls are included. Add more at ₹999 a month each when a big list or a busy season arrives.
- Every call on record
- Recording, transcript, outcome and sentiment for each call, so a supervisor can check any conversation.
- WhatsApp after the call
- Send a brochure, quote or payment link on WhatsApp as soon as the call ends.
AI telecaller or human telecaller? A fair look at both.
| Area | AI telecaller on Kallix | Human telecaller |
|---|---|---|
| Hours | Answers incoming calls 24×7; campaigns dial inside the IST windows you set | Shift hours, leave and holidays |
| Calls at once | Two included, more at ₹999 a month each | One |
| Languages | Hindi, English, Hinglish and more, switching with the caller | The languages that person speaks |
| A new script | Edit it and ship a new version | Brief and retrain the team |
| Records | Recording, transcript and outcome on every call | Depends on your dialler and notes |
| Judgement and empathy | Follows your script, then hands over | Strong: reads the person, negotiates, makes exceptions |
| Cost | ₹4.80 a minute of call time | Salary, incentives, dialler, telephony and supervision |
Your telecallers are still the better choice for disputes, hardship cases, negotiation, high-value deals and anything your script doesn't cover. The setup we suggest: the agent makes the first call and the routine follow-ups, and your people take the calls it transfers.
What an AI telecaller costs. Worked out from our public rate.
Kallix charges ₹4.80 a minute, billed in 30-second pulses of ₹2.40. A 100-second call uses four pulses, so it costs ₹9.60. As an example, 1,000 connected calls that average two minutes come to 2,000 minutes, or ₹9,600 in call charges.
On top of that you pay for phone numbers, from ₹499 a month each, and for any concurrent calls beyond the two included, at ₹999 a month each. There are no seat fees, and prices exclude GST.
Set those figures beside what a telecaller seat costs you today: salary, incentives, dialler licences, telephony and supervision. You know your numbers better than we do, so we don't publish a savings figure. Run your own figures in the AI vs human telecaller cost calculator →, or start with ₹500 in free credits, about 100 minutes, and compare on your own calls. Every rate is on pricing →.
Where AI telecalling fits first. Hand over the calls that repeat.
Start with calls that follow the same pattern every time, then widen once the outcomes look right in your dashboard. Each of these has its own page among our use cases →.
- Calling back new enquiries from ads and your website
- EMI, premium and fee reminders before the due date
- Early follow-ups on overdue payments
- Cash-on-delivery and address confirmations
- KYC and document reminders
- Renewal reminders and feedback calls
Where teams use it.
- Outbound salesAI outbound calling for sales teams with Kallix AI. Call past enquiries and customers, answer questions, book meetings and sync every outcome to your CRM.Use case
- Lead qualificationQualify every new lead with Kallix AI voice agents. Call ad, website and missed-call enquiries right away, ask your questions and book the next step.Use case
- Payment remindersRun polite EMI and payment reminder calls with Kallix AI. Record promises to pay, send payment links on WhatsApp and pass disputes to your collections team.Use case
- Debt collectionAI debt collection calls with Kallix AI: confirm the borrower, record promises to pay, send payment links on WhatsApp and pass disputes to your team.Use case
- Renewals and upsellCall customers before a policy, plan or subscription lapses with Kallix AI. Agents explain renewal options, offer upgrades and send the link on WhatsApp.Use case
- KYC verificationRun KYC verification calls with Kallix AI. Remind customers to finish video KYC, upload documents or complete re-KYC, and send the secure link on WhatsApp.Use case
- Banking and lendingAI voice agents for banking and lending that remind borrowers before EMIs, follow up on bounces, chase KYC and qualify loan leads in Hindi and English.Industry
- Fintech and wealthAI voice agents for fintech that follow up on pending KYC, remind users before SIP and mandate dates, activate new accounts and answer support calls 24×7.Industry
- InsuranceAI voice agents for insurance that renew policies on time, qualify new leads, chase proposals and keep claimants updated in Hindi, English and Hinglish.Industry
- Real estateAI voice agents for real estate that call every enquiry within minutes, book site visits, cut no-shows and revive old leads in Hindi, English and Hinglish.Industry
- EducationAI voice agents for education that qualify course enquiries, book counselling, remind families about fees and chase applications in Hindi and English.Industry
Questions, answered.
More on the FAQ page, or write to us.
No, AI rarely replaces a whole team of telecallers, but it can take over most of their repetitive calls, such as reminders, confirmations and first-round qualification. An AI telecaller calls every lead on your list inside your calling window and hands warm, complex or sensitive conversations to your telecallers with the transcript attached, so they spend their day on the calls that need a person.
An AI voice agent that does a telecaller's routine work: it calls contacts from a list, follows a script, answers common questions and records what happened. On Kallix it also answers incoming calls, sends WhatsApp follow-ups and transfers calls to your team.
It can take repeat calls off their desks, but we don't suggest removing people altogether. Disputes, negotiation, hardship cases and high-value deals need a person. Use the agent for first calls and routine follow-ups, and let it transfer the rest to your team.
That depends on your salaries, talk time and connect rates, so we don't publish a savings figure. Kallix costs ₹4.80 a minute, all in, plus numbers from ₹499 a month. Work out your own cost per connected minute for a telecaller seat and compare the two.
Yes. The agent says it's an AI assistant in its first line and offers a person whenever someone asks. That's Kallix policy on every call.
Yes. Put it into the agent studio as steps with if/then branches, add your common questions as FAQs and test it with sample calls before your list hears it.
Kallix follows TRAI's rules for commercial calls. It checks every number against the DND register before a campaign dials, and skips DND-registered numbers on promotional calls unless consent is recorded. Promotional campaigns run on 140-series numbers from Vobiz, and Kallix declares automated calling for the numbers it provides. Your business owns its DLT registration and consent.
The agent transfers the call to your team on the rules you set: a keyword, an intent such as asking for a quote, or a plain request for a person. The transcript stays in the call log.
Sign up and you get ₹500 in free credits, about 100 minutes. Build an agent from a template, make a test call from your browser, then run a small campaign on part of your list.
Put an agent on the line.
Hear it call you today.
₹500 in free credits when you sign up. ₹4.80 a minute after that.