WhatsApp AI voice agent integration.
Call first, then follow up in writing.

Follow-ups as the call ends

Set the message for each agent in the studio. It goes out through WhatsApp Business once the call is over, so the customer has what was agreed in writing.

A payment link for each account

Send each customer or borrower a link of their own, such as a UPI link, taken from your contact list. Agents never ask for card numbers or OTPs on the call.

Documents and confirmations

Share a booking confirmation, a brochure, a price list or a statement, so nothing depends on the caller remembering what was said.

Filled from the call's variables

Names, amounts, dates and order numbers come from the same variables the agent used on the call, such as {{callee_name}} and {{due_amount}}.

• Payment remindersThe agent agrees a date to pay, and the customer's own UPI link follows on WhatsApp as the call ends.Use case
• Appointment bookingOnce a slot is booked on the call, the date, time and address arrive on WhatsApp where the customer can find them later.Use case
• COD order confirmationA buyer confirms or corrects an order on the call, then gets the updated details on WhatsApp, with a prepaid link if they asked for one.Use case

1. 1

   Connect WhatsApp Business

   In the dashboard, go to Integrations and connect the WhatsApp Business account your follow-ups will come from.

2. 2

   Write the follow-up

   In the agent studio, write the message for that agent and add variables such as the customer's name, the amount and the link.

3. 3

   Add links to your contacts

   For payment links, put each customer's link in a column of your contact CSV, or in the variables of your API request.

4. 4

   Test on your own phone

   Run a one-contact campaign to your own number, check the message and the link on WhatsApp, then launch.

Building something custom? Read about webhooks and the REST API.

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