AI appointment booking and reminder calls: Fill your calendar over the phone.
Then remind people so they turn up.
Kabir, AI assistant
Appointment booking, in Hindi + English. An example call.
- KabirNamaste, Asha Clinic mein aapka swagat hai. Main Kabir hoon, clinic ka AI assistant. Main aapki kaise madad kar sakta hoon?
- CallerMujhe Dr. Mehta se appointment chahiye. Kal shaam ko mil sakta hai?
- KabirKal Dr. Mehta ke paas 5:30 pm aur 6:15 pm free hain. Aapko kaunsa time theek rahega?
- Caller6:15 theek hai. Naam Priya Sharma.
- KabirDone, Priya ji. Kal 6:15 pm, Dr. Mehta ke saath. Main WhatsApp par confirmation aur clinic ka address bhej raha hoon, aur kal subah ek reminder call bhi aayegi.
How it works. From trigger to outcome in 4 steps.
- 1
Someone needs a slot
A customer rings your number, an enquiry arrives by API, or a follow-up visit falls due on your list.
- 2
The agent offers times
Your agent checks your connected calendar and offers the nearest free slots. It handles 'Do you have anything on Saturday?' in Hindi, English, Hinglish and more.
- 3
The slot is booked
The booking lands on your calendar with the caller's name, number and reason for the visit. The agent ends the call politely once it's confirmed.
- 4
Confirm and remind
A WhatsApp confirmation goes out straight away. A reminder call before the visit lets people confirm, reschedule or cancel.
What you can track. On every call.
Each call ends with an outcome, a recording and a transcript, logged against the contact and sent on to your CRM.
- Appointments booked
- Reschedules and cancellations
- Confirmed after reminder
- Connect rate
- Calls by hour and weekday
- Transfers to the front desk
Everything this call needs.
- Calendar sync
- Connect Google Calendar or Calendly so the agent offers slots that are actually free and writes each booking back.
- Reschedules and cancellations
- Callers can move or cancel a booking on the same number. The agent updates the calendar and offers new times.
- Reminder calls
- Run a reminder campaign before each visit, with the time and place filled in from variables such as {{appointment_time}}.
- WhatsApp confirmations
- Send the date, time, address and directions on WhatsApp after every booking or change.
- Bookings around the clock
- Route your booking number to the agent so people can book at 11 pm or on a Sunday, not only during desk hours.
- Intake questions
- Ask for the reason for the visit, a preferred branch or anything else your team needs, and save each answer as a field.
Where teams use it.
- HealthcareAI voice agents for healthcare that book appointments, confirm visits, win back no-shows and collect feedback for clinics and hospitals, 24×7.Industry
- Home servicesAI voice agents for home services that book jobs, confirm technician visits, renew AMCs and follow up on quotes in Hindi, English and Hinglish, 24×7.Industry
- Real estateAI voice agents for real estate that call every enquiry within minutes, book site visits, cut no-shows and revive old leads in Hindi, English and Hinglish.Industry
- EducationAI voice agents for education that qualify course enquiries, book counselling, remind families about fees and chase applications in Hindi and English.Industry
Questions, answered.
More on the FAQ page, or write to us.
Yes. An AI agent can book appointments over the phone: it checks your connected calendar for free slots during the call, offers times, books the one the caller picks and sends a confirmation on WhatsApp. It can also call to remind people before the appointment and reschedule when they can't make it.
Kallix connects to Google Calendar and Calendly, and to other booking systems through webhooks and the REST API. The agent offers free slots and writes the booking back.
Yes. Callers ring the same number and the agent finds their booking, offers new times and updates the calendar. Reminder calls also give people a chance to move a slot instead of not turning up.
You choose. For example, a call the day before and a WhatsApp message on the morning of the visit, all within the calling window you set in IST.
The agent answers from your knowledge base, such as fees, timings and directions. If a question falls outside it, or the caller asks for a person, it transfers the call to your front desk.
Yes. Every call opens with the agent saying it's an AI assistant, and callers can ask for a person at any time.
Put an agent on the line.
Hear it call you today.
₹500 in free credits when you sign up. ₹4.80 a minute after that.