AI voice agents for healthcare: Every patient call answered, day and night.
Fewer empty slots on the calendar.
AI voice agents that book appointments, confirm visits, win back no-shows and collect feedback for clinics and hospitals.
Works with the tools you already use
- Google Calendar
- Calendly
- Google Sheets
- WhatsApp Business
- Zoho CRM
- HubSpot
- Zapier
- Slack
Appointment reminder
Live call · Aditi · Hindi + English
Namaste Priya ji, main Aditi bol rahi hoon, Asha Clinic ki AI assistant. Kal subah 10:30 baje Dr Mehta ke saath aapka appointment hai. Kya aap aa paayengi?
The calls healthcare teams hand to Kallix.
Pick one to see how it runs.
Each starts from your systems, ends in a clear outcome, and hands over to your team when a person is needed.
Answer calls, find a slot with the right doctor in your calendar and confirm it. The details go to the patient on WhatsApp.
Phone line and website
Patient calls to book
Aditi calls
Hindi + English
- Asks the doctor or speciality
- Offers open slots
- Confirms the booking
A slot fits
Appointment booked
Wants a specific doctor
Waitlist and callback
Sounds urgent
Transferred to the front desk
Tracked as Appointment booked, with the recording and transcript, and synced to your CRM.
Built for the rules of healthcare.
And every call on the record.
Calling windows, consent and data handling are set per campaign, and every call is recorded and transcribed for review.
Patient data under the DPDP Act
Patient details are personal data under the DPDP Act, and health information calls for extra care. Kallix is built to support DPDP Act requirements: pass only what a call needs, such as name, doctor and slot, and keep diagnoses out of scripts and variables.
No medical advice on the call
Set your agent to handle bookings, reminders and timings, not diagnosis or treatment. When a patient describes symptoms or asks a clinical question, the agent hands over to your staff and points emergencies to your emergency number.
Consent for calls
Call patients who shared their number with you for appointments. Promotional calls, such as health check-up offers, fall under TRAI's commercial-communication rules, so keep them separate and respect DND preferences.
What you can track
- Appointments booked
- Confirmations and reschedules
- No-shows rebooked
- Calls answered after hours
- Transfers to the front desk
- Patient sentiment
General information, not legal advice. Check the rules that apply to your business.
Go deeper by use case
Healthcare, answered.
Can’t find what you need? Talk to us →
Yes. Connect Google Calendar or Calendly, or send bookings to your own system through webhooks and the API. The agent offers open slots, confirms one and ends the call once it's booked.
The agent doesn't give medical advice. You set FAQs for timings, fees and preparation instructions, and anything clinical goes to your staff with a warm transfer or a callback request.
Yes. Route your Kallix number to an agent around the clock. After hours it books appointments, answers common questions and records callback requests for your team to pick up in the morning.
Yes. The agent introduces itself as an AI assistant at the start of every call and offers to connect a person whenever the patient asks.
Hindi, English, Hinglish and more. Set a primary and a secondary language, and the agent switches when the patient does.
Put an agent on the line. Hear one call you in under a minute.
Try a live agent on your own phone, or book a demo and we'll walk you through the platform with your use case.