AI receptionist that answers calls 24×7: Answer every call, day and night.
Route, book and resolve without a queue.
Ananya, AI assistant
Front desk, in English + Hindi. An example call.
- AnanyaGood evening, Saffron Stays. I'm Ananya, the property's AI assistant. How can I help you tonight?
- CallerHi, do you have a room for this Friday and Saturday? Two adults, aur kya pets allowed hain?
- AnanyaYes, a deluxe room is free on Friday and Saturday at ₹6,500 a night, and small pets are welcome with a one-time cleaning fee. Shall I hold it for you?
- CallerHaan, hold kar dijiye. Naam Vikram Rao.
- AnanyaDone, Vikram. Your room is on hold till 8 pm tomorrow, and I'm sending the booking link on WhatsApp. If you'd like to speak with our manager, I can put you through now.
How it works. From trigger to outcome in 4 steps.
- 1
A call comes in
Someone rings your number, at lunch or at midnight. The agent picks up with your greeting, ready the moment the call connects.
- 2
The agent works out why
It answers from your knowledge base, such as hours, prices, location and policies, and asks follow-up questions to understand what the caller needs.
- 3
Book, route or take messages
It books a visit, transfers the caller to the right team on your rules, or takes a message with the details your team needs.
- 4
Your team gets the details
Every call is logged with its recording, transcript and outcome. Caller details go to Slack or your CRM through webhooks.
What you can track. On every call.
Each call ends with an outcome, a recording and a transcript, logged against the contact and sent on to your CRM.
- Calls answered
- After-hours calls
- Bookings made
- Transfers to your team
- Messages taken
- Busiest hours and weekdays
Everything this call needs.
- Your own Indian number
- Rent an Indian virtual number in the dashboard and route it to any agent. Switch inbound on or off whenever you need to.
- Answers from your website
- Build a knowledge base from your website URL and documents, so the agent answers questions about hours, fees and policies in your words.
- Rules-based transfers
- Transfer to sales, support or a named person based on keywords, intent or a simple request for a person.
- Bookings on the call
- Book appointments into Google Calendar or Calendly and send the confirmation on WhatsApp.
- Messages your team will see
- When nobody is free, the agent takes a message with the caller's name, number and reason, and sends it to Slack or your CRM.
- Speaks the caller's language
- The agent greets in your primary language and switches when the caller does, across Hindi, English, Hinglish and more.
Where teams use it.
- HealthcareAI voice agents for healthcare that book appointments, confirm visits, win back no-shows and collect feedback for clinics and hospitals, 24×7.Industry
- Hospitality and travelAI voice agents for hospitality and travel that answer reservation calls, confirm stays, follow up on enquiries and collect guest feedback, day and night.Industry
- Real estateAI voice agents for real estate that call every enquiry within minutes, book site visits, cut no-shows and revive old leads in Hindi, English and Hinglish.Industry
- Home servicesAI voice agents for home services that book jobs, confirm technician visits, renew AMCs and follow up on quotes in Hindi, English and Hinglish, 24×7.Industry
Questions, answered.
More on the FAQ page and in all AI voice agent use cases, or write to us.
An AI receptionist is an AI voice agent that answers your business's phone 24×7. It greets callers, answers common questions from your knowledge base, books appointments, takes messages and transfers to a person on the rules you set. Kallix's AI receptionist speaks Hindi, English and Hinglish and says it's an AI as it answers. It's the most common job for an AI voice assistant → on a business line.
Rent an Indian virtual number in the dashboard and route it to your agent. To keep the number your customers already know, ask your phone provider to forward calls to it, either all the time or when your team is busy or closed.
On the rules you set: specific keywords, an intent such as a complaint, or the caller simply asking for a person. The agent tells the caller it's connecting them, then hands over the call.
The agent keeps answering. It can book visits, answer questions and take messages, and mark calls as callback requested so your team calls back in the morning. See how a voice agent answers business calls day and night →.
Build a knowledge base from your website URL, then add documents such as price lists and policies. The retrieval tester shows what the agent will say before any caller hears it.
Yes. The agent says it's an AI assistant in its greeting and offers a person whenever the caller asks.
Put an agent on the line.
Hear it call you today.
₹500 in free credits when you sign up. ₹4.80 a minute after that.