AI voice agents for hospitality and travel: Answer every booking call, even at midnight.
Confirm every stay before check-in.
AI voice agents that answer reservation calls, confirm stays, follow up on enquiries and collect guest feedback.
Works with the tools you already use
- Google Sheets
- Google Calendar
- WhatsApp Business
- HubSpot
- Zoho CRM
- Salesforce
- Slack
- Zapier
Reservation confirmation
Live call · Tara · English + Hindi
Good evening, Mr Kapoor. This is Tara, an AI assistant from Saffron Stays. I'm calling to confirm your stay in Udaipur from 24 to 26 October. Is that still on?
The calls hospitality and travel teams hand to Kallix.
Pick one to see how it runs.
Each starts from your systems, ends in a clear outcome, and hands over to your team when a person is needed.
Answer calls 24×7, share room types, rates and policies from your knowledge base, and take booking requests with dates, guests and room type.
Phone line
Guest calls to book
Tara calls
English + Hindi
- Asks dates and guests
- Shares room options
- Takes the request
Wants to book
Booking request captured
Asks for a deal
Sales callback
Event booking
Transferred to events
Tracked as Booking request captured, with the recording and transcript, and synced to your CRM.
Built for the rules of hospitality and travel.
And every call on the record.
Calling windows, consent and data handling are set per campaign, and every call is recorded and transcribed for review.
Guest data
Names, phone numbers and travel dates are personal data under the DPDP Act. Kallix is built to support DPDP Act requirements: share only the booking details a call needs, and don't collect card numbers by voice.
Offers and DND preferences
Confirmation and feedback calls go to guests who booked with you. Promotional offers fall under TRAI's commercial-communication rules, so call only with consent and respect DND preferences.
Current rates and policies
Guests act on what they hear about rates, cancellations and refunds. Keep your policies current in the knowledge base so the agent quotes the latest terms, and hand over anything outside them.
What you can track
- Reservation calls answered
- Stays confirmed
- Cancellations flagged early
- Qualified travel enquiries
- Guest feedback and sentiment
- Calls by hour and weekday
General information, not legal advice. Check the rules that apply to your business.
Go deeper by use case
Hospitality and travel, answered.
Can’t find what you need? Talk to us →
The agent captures complete booking requests, with dates, guests, room type and special requests, and sends them to your team or systems through webhooks or the API. For table and event slots, connect Google Calendar.
Yes. Build a knowledge base from your website, or upload room details, rate cards, check-in times and cancellation policies. The agent answers from them and hands over anything it doesn't know.
Hindi, English, Hinglish and more. The agent switches language when the guest does.
Yes. Upload upcoming arrivals as a campaign or push them by API. The agent confirms dates and arrival time, records special requests and flags cancellations for your desk.
Yes. The agent introduces itself as an AI assistant from your property at the start of each call, and transfers to your front desk whenever a guest asks for a person.
Put an agent on the line. Hear one call you in under a minute.
Try a live agent on your own phone, or book a demo and we'll walk you through the platform with your use case.