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Customer SupportCUSTOMER SUPPORT

The End of Waiting on Hold.

Scale support instantly. Zero wait times. 100% Human-like.

Stop forcing customers to wait. Kallix AI Voice Agents resolve complex queries, manage orders, and delight customers 24/7— so your human team can focus on what matters.

AI Voice Agent
10
ImpactImpact

Real Results, Real Fast.

Consistent, omnichannel conversations that delight customers across all interactions

<1s

Voice Latency

70%

Drop in Wait Times

40%

Cost Reduction

80%

Automatic Resolution

Use CasesUse Cases

Engineered for Answer Engine
Optimization (AEO) & High Conversion

From initial customer inquiries to proactive follow-ups, discover how Kallix AI conversational agents enhance every customer touchpoint across both voice and chat.

Transactional AI

Turn "Where is my order?" into "Wow." Don't let simple queries clog your phone lines. Kallix securely integrates with your OMS to handle transactions autonomously. It's not just a chatbot; it's a shipping clerk that works 24/7.

Transactional AI - visual representation of AI automation feature
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Experience Our AI Agent Firsthand

Talk to our AI-powered service coordinator right now to see how it works.

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CONNECT
00:00

Try Speaking

Can I book a plumber for tomorrow morning?
My AC isn't cooling — can someone check it today?
What's your service charge for electrical work?
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Trusted by Indian Enterprises to
Scale Growth

100%
CRM Integration
35%
Higher SQL Rate
3X
Pipeline Velocity
-25%
Operational Costs
20%
CSAT Boost
<1s
Latency (Hinglish Ready)

"Kallix transformed our lead management process. We now handle 5,000+ leads from property portals seamlessly, with automated budget screening that increased our qualified site visits by 30%. The ROI has been exceptional."

Sales Director

Leading Luxury Developer, Gurugram

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FeaturesBENEFITS

Agents that work, not just talk

Kallix builds AI agents that understand, act, and evolve — delivering human-like, secure, and on-brand interactions that adapt to context and drive real results.

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Zero-Latency "Barge-In" Capability

Conversations that feel real, not scripted. Most bots break when you interrupt them. Kallix doesn't. Our agents handle interruptions, "umms," accents, and topic jumps in real-time (<800ms latency). It listens while it speaks—just like a human.

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Infinite Context Memory

Stop asking customers to repeat themselves. Kallix bridges the gap between your chat, email, and phone systems. If a user emailed support yesterday and calls today, Kallix knows the full context immediately. No "starting over."

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Day-1 Integration (No Code Required)

Your tech stack, supercharged instantly. Don't rip and replace. Kallix natively plugs into Salesforce, Zendesk, HubSpot, and Shopify in minutes. Pull order details, log tickets, and update CRMs automatically without writing a single line of code.

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Sentiment-First Analytics

Read the room, at scale. Go beyond simple call logs. Our Unified Dashboard visualizes customer mood. Track frustration spikes, resolution speeds, and deflection rates in real-time to train your AI and improve your product.

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Frequently Asked Questions

FAQs address common inquiries and provide essential information, helping users find solutions quickly.

Kallix supports HVAC, plumbing, electrical, pest control, roofing, and cleaning services. It is perfect for any appointment-driven home service business seeking automation.