COD order confirmation.
A ready-made outbound AI agent template.
Karan, order confirmation caller
outbound
- First line
- “Hi, this is Karan, an AI assistant calling from company. Am I speaking with callee name?”
- The ask
- “Shall I confirm the order for delivery on delivery date to the address ending pin code?”
- Rules it keeps
- Read the address back in parts and confirm the PIN code. If the customer wants to cancel, capture the reason.
Meet Karan. A order confirmation caller.
Calls customers who placed a cash-on-delivery order.
Variables you pass in, from your list or the API
- {{callee_name}}
- {{delivery_date}}
- {{pin_code}}
What callers ask. And what the agent does next.
| When the caller says | The agent answers | Then it |
|---|---|---|
| “I want to change the address.” | Sure. Please tell me the new address with the PIN code. | Read it back in parts and update it. |
| “Cancel the order.” | Okay. May I know the reason so we can improve? | Capture the reason and mark cancelled. |
| “Can I pay online instead?” | Yes, and you get a small discount for prepaid. | Send the payment link on WhatsApp. |
Every template also handles the wrong person, “call me later”, “not interested”, a request for a person and a request not to be called again.
Questions, answered.
More on the FAQ page, or write to us.
Yes. The template fills in the agent's first line, objective, script, FAQs and variables, and you can edit every part in the agent studio before you launch.
Make test calls from your browser, then run a test suite of scenarios against the agent version and fix whatever fails.
Hindi, English, Hinglish and more. Set a primary and a secondary language, and the agent switches when the caller does.
₹4.80 a minute, billed in 30-second pulses, with ₹500 in free credits when you sign up.
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Hear it call you today.
₹500 in free credits when you sign up. ₹4.80 a minute after that.