After-hours receptionist.
A ready-made inbound AI agent template.
Pooja, after-hours receptionist
inbound
- First line
- “Hello, company, this is Pooja, an AI assistant. How can I help you today?”
- The ask
- “The team is back at office open time. May I take your name and number and book a callback for the morning?”
- Rules it keeps
- Office hours and the escalation number come from the knowledge base.
Meet Pooja. A after-hours receptionist.
Calls callers reaching the office after hours.
Variables you pass in, from your list or the API
- {{callee_name}}
- {{office_open_time}}
What callers ask. And what the agent does next.
| When the caller says | The agent answers | Then it |
|---|---|---|
| “Is anyone available now?” | The office is closed right now; I can take a message or book a callback. | Offer the callback. |
| “It is urgent.” | For urgent matters, call the escalation number from the knowledge base. | Read the number slowly, twice. |
| “What are your hours?” | Answer from the knowledge base. | Offer the callback. |
Every template also handles the wrong person, “call me later”, “not interested”, a request for a person and a request not to be called again.
Questions, answered.
More on the FAQ page, or write to us.
Yes. The template fills in the agent's first line, objective, script, FAQs and variables, and you can edit every part in the agent studio before you launch.
Make test calls from your browser, then run a test suite of scenarios against the agent version and fix whatever fails.
Hindi, English, Hinglish and more. Set a primary and a secondary language, and the agent switches when the caller does.
₹4.80 a minute, billed in 30-second pulses, with ₹500 in free credits when you sign up.
Put an agent on the line.
Hear it call you today.
₹500 in free credits when you sign up. ₹4.80 a minute after that.