Kallix vs Verloop.
A quoted all-channel suite, or a published rate.
The short answer
Pick Verloop if you want one vendor for chat, WhatsApp, social and voice support, need to keep your own carrier over SIP, or want a scoped proof of concept with a sales team beside you.
Pick Kallix if phone calls are the job, you want to see the price before you talk to anyone, and you'd like to start today with ₹500 in free credits and call data stored and processed in India. See Kallix pricing →
Facts checked on 23 Oct 2026.
Verloop websiteKallix vs Verloop, row by row. Their facts cite their own pages.
| Row by row | Kallix | Verloop |
|---|---|---|
| Built for | Growth, sales, collections, operations and support teams at Indian businesses, with a REST API for developers | Enterprise customer service and sales teams, across chat, WhatsApp, social channels and voice[1] |
| Published rate | ₹4.80 a minute | Not published. The site points you to Contact Sales and demo bookings[1] |
| What the rate covers | Voice, speech recognition, the language model and Indian call minutes | Not published[1] |
| Free to start | ₹500 in free credits on sign-up, about 100 minutes | A free, scoped proof of concept before you commit. Conditions aren't shown on the page[2] |
| Concurrent calls (parallel lines) | 2 included, then ₹999 a month for each extra line | Not published. Its docs say campaigns can start thousands of outbound calls at once[8] |
| Indian phone numbers | Rented in the dashboard through Vobiz, from ₹499 a month (billed ₹1,497 every three months): 140-series, 1600 and 1601-series and regional numbers | You can lease a calling line from Verloop for a quicker start. Number rates aren't published[3] |
| Carriers | Vobiz only | Ready connections to Twilio, Knowlarity and Exotel, with SIP as the preferred route[5] |
| Your own carrier or SIP trunk | Not offered | Yes. Bring your own carrier over a SIP trunk, inbound and outbound, set up with Verloop's team[6] |
| Languages | Hindi, English, Hinglish and more, switching when the caller switches | More than 10 Indian languages, plus Arabic dialects and 80+ other languages, by its home page[1] |
| Indian voices | A library of named Indian and international voices with samples | Hindi and Indian-accented English voices, with Gujarati, Kannada, Marathi, Tamil and Telugu named in its docs. Hinglish voices mix languages in one sentence[12] |
| AI models | One stack, chosen and tuned by Kallix, priced into the rate | Its own stack: speech recognition from public and custom-trained models, its language understanding engine and an LLM[3] |
| No-code builder | Agent studio: start from a template, or describe the agent in plain words and Kallix drafts it | A recipe builder of conversation and action blocks, started from a template or blank, tested in a sandbox[4] |
| Testing before launch | Test suites of scenarios with a pass or fail for each, rerun on every new version | Manual tests by text chat, web call and real phone call[7] |
| Campaign controls | IST calling windows, retries with gaps, DND (NCPR) checks before dialling, do-not-call requests honoured | Working-hour windows, retries on busy, no answer or voicemail, and scheduling by API[8] |
| Follow-ups after a call through WhatsApp Business: confirmations, documents and per-account payment links | A full WhatsApp channel. Verloop became a WhatsApp Business Solution Provider in January 2022[11] | |
| CRM sync | HubSpot, Zoho CRM, Salesforce, LeadSquared, Freshsales and more, through webhooks, the API, Zapier or Make | Salesforce, HubSpot, LeadSquared, Zendesk, Freshdesk, SAP C4C and more, plus REST APIs and webhooks[9] |
| Where call data is stored | Stored and processed in India, on every account | Data residency by region. Its security page doesn't name the regions[10] |
| DPDP Act | Kallix is DPDP Act compliant | Not mentioned on the pages we checked. Its security page covers GDPR[10] |
| Security | Encryption in transit and at rest, role-based access. No certifications claimed | Role-based access, multi-factor sign-in and GDPR compliance. No SOC 2 or ISO certificate listed on its security page[10] |
| Company | Founded in 2026, Noida | Founded in 2017. Offices in Bengaluru, San Francisco and Abu Dhabi[11] |
Where each is stronger. Pick on what matters to your calls.
Where Verloop is stronger
Chat, WhatsApp and voice from one vendor
Verloop runs AI agents on web and app chat, WhatsApp, Facebook, Instagram and phone calls, with a co-pilot and automated quality checks for your human team. Kallix covers phone calls, with WhatsApp for follow-ups.
Keep your own carrier
Connect your SIP trunk and keep your carrier contracts and numbers, or use ready connections to Twilio, Knowlarity and Exotel. Kallix takes numbers only through Vobiz.
More languages, including Arabic
More than 10 Indian languages, Arabic dialects such as Emirati and Egyptian, and 80+ other languages, with Indian voices named in its docs. Kallix covers Hindi, English, Hinglish and more.
A proof of concept with people beside you
Verloop offers a free, scoped proof of concept, and its solutions engineers set up SIP trunks with your team. On Kallix you build it yourself, with a guided launch available on enterprise plans.
Years of enterprise work
Founded in 2017 and a WhatsApp Business Solution Provider since 2022, Verloop publishes named case studies and ready integrations with systems such as SAP C4C and Oracle.
Where Kallix is stronger
A price you can read today
₹4.80 a minute, billed in 30-second pulses, with Indian call minutes included. Sign up, take ₹500 in free credits and make your first call without a sales conversation.
Call data in India, stated plainly
Kallix stores and processes call data in India on every account and is DPDP Act compliant. Verloop offers data residency but doesn't name its regions on its security page.
Tests with a pass or a fail
Write scenarios or upload them, run the suite against a new agent version and see which pass, then rerun after every change. Verloop's docs describe manual testing by chat, web call and phone.
Indian numbers in the dashboard
Rent 140-series, 1600 and 1601-series or regional numbers through Vobiz from ₹499 a month, and Kallix declares automated calling for them. Every campaign checks numbers against the DND register before dialling.
Built around the outcome of each call
Each call ends with a recording, transcript, sentiment and an outcome such as promise to pay or callback requested, and signed webhooks send it to your systems.
What a month costs. Worked in rupees.
Verloop doesn't publish its prices. Its site asks you to contact sales or book a demo, and its voice AI landing page offers a free, scoped proof of concept. So we can only work out our side. The assumptions:
- 10,000 minutes a month of outbound calls to Indian mobiles
- one Indian phone number and five calls running at once
- taxes left out
| Monthly cost | Kallix | Verloop |
|---|---|---|
| Agent minutes | 10,000 × ₹4.80 = ₹48,000 | Not published |
| Telephony | Included | Not published. On your own SIP trunk, your carrier's rates apply |
| Five calls at once | 3 extra lines × ₹999 = ₹2,997 | Not published |
| One Indian number | ₹499 | Not published |
| Total | ₹51,496 | Ask Verloop for a quote |
What to ask Verloop for, so you can compare like for like:
- the rate per minute or per conversation, and what it includes
- telephony and number charges, or what changes if you bring your own carrier
- how many calls can run at once, and what more lines cost
- any platform, licence or set-up fee, and the minimum commitment
- what the free proof of concept covers, and the price after it
On Kallix, calls bill in 30-second pulses, so a 50-second call counts as two pulses, ₹4.80.
Every Kallix rate is on the pricing page.
Moving from Verloop. In 4 steps.
- 1
Decide what moves
You can keep chat and WhatsApp support on Verloop and move phone calls first. List the call flows, recipes and contact lists you'll bring.
- 2
Rebuild the call flow
Turn each recipe's blocks into Kallix's step-by-step script with if/then branches, or describe the agent in plain words and let Kallix draft it. Add your FAQs and policies as a knowledge base.
- 3
Test before customers hear it
Write the calls that matter as scenarios, awkward ones included, and run the suite until each one passes.
- 4
Rent a number and run side by side
Rent an Indian number in the dashboard, connect your CRM through webhooks or the API, and split one contact list across both platforms to compare outcomes.
Questions, answered.
More on the FAQ page, or write to us.
Verloop doesn't publish its prices. You get a quote through its sales team, and it offers a free, scoped proof of concept. Kallix publishes ₹4.80 a minute with Indian call minutes included, plus ₹999 a month for each line beyond the two included.
If calls are the whole job, Kallix is built for exactly that, with campaigns, inbound numbers, testing and call analytics in one dashboard. If you also want AI on web chat, WhatsApp and social channels from one vendor, Verloop covers more channels.
Yes. Verloop says its voice agents speak more than 10 Indian languages, including Bengali, Gujarati, Hindi, Hinglish, Kannada, Marathi, Tamil and Telugu. Kallix covers Hindi, English, Hinglish and more, and switches when the caller does.
On Verloop, yes: its team connects your SIP trunk, so you keep your carrier and numbers. On Kallix, no: numbers come through Vobiz, our telephony partner.
Kallix stores and processes call data in India on every account and is DPDP Act compliant. Verloop offers data residency, but its security page doesn't say which regions.
Kallix gives you ₹500 in free credits on sign-up, about 100 minutes, with no sales call needed. Verloop offers a free, scoped proof of concept arranged with its team.
Verloop runs full AI conversations on WhatsApp and has been a WhatsApp Business Solution Provider since 2022. Kallix sends WhatsApp follow-ups after a call, such as a confirmation, a document or a payment link.
Sources
Facts checked on 23 Oct 2026. Spot something out of date? Tell us.
- 1.Verloop.io home page. Verloop, checked 23 Oct 2026
- 2.Voice AI agents built for Indian languages. Verloop, checked 23 Oct 2026
- 3.Voice AI call solution. Verloop, checked 23 Oct 2026
- 4.Recipe builder overview. Verloop docs, checked 23 Oct 2026
- 5.Telephony fundamentals. Verloop docs, checked 23 Oct 2026
- 6.Custom SIP integration (BYOC). Verloop docs, checked 23 Oct 2026
- 7.Testing and debugging overview. Verloop docs, checked 23 Oct 2026
- 8.Outreach overview. Verloop docs, checked 23 Oct 2026
- 9.Integrations. Verloop, checked 23 Oct 2026
- 10.Security. Verloop, checked 23 Oct 2026
- 11.About us. Verloop, checked 23 Oct 2026
- 12.Choose agent voice. Verloop docs, checked 23 Oct 2026
Hear Kallix on your own calls.
Then decide.
₹500 in free credits when you sign up. ₹4.80 a minute after that.