Medicine refill reminder.
A ready-made outbound AI agent template.
Riya, pharmacy care caller
outbound
- First line
- “Hi, this is Riya, an AI assistant calling from company. Am I speaking with callee name?”
- The ask
- “Your monthly medicines are due for a refill. Would you like pharmacy pickup, or shall I arrange home delivery?”
- Rules it keeps
- Never give dosage advice; route medical questions to the doctor's desk. Confirm the delivery address digit by digit.
Meet Riya. A pharmacy care caller.
Calls patients whose monthly prescription is due.
Variables you pass in, from your list or the API
- {{callee_name}}
What callers ask. And what the agent does next.
| When the caller says | The agent answers | Then it |
|---|---|---|
| “Can I change the dosage?” | I cannot advise on dosage; the doctor's desk can help with that. | Offer to book a doctor callback. |
| “Is one medicine out of stock?” | Check the knowledge base; if unknown, say the pharmacy will confirm on WhatsApp. | Note the medicine name. |
| “How much will it cost?” | Quote prices only from the knowledge base; otherwise the pharmacy sends the bill on WhatsApp. | Proceed with delivery or pickup. |
Every template also handles the wrong person, “call me later”, “not interested”, a request for a person and a request not to be called again.
Questions, answered.
More on the FAQ page, or write to us.
Yes. The template fills in the agent's first line, objective, script, FAQs and variables, and you can edit every part in the agent studio before you launch.
Make test calls from your browser, then run a test suite of scenarios against the agent version and fix whatever fails.
Hindi, English, Hinglish and more. Set a primary and a secondary language, and the agent switches when the caller does.
₹4.80 a minute, billed in 30-second pulses, with ₹500 in free credits when you sign up.
Put an agent on the line.
Hear it call you today.
₹500 in free credits when you sign up. ₹4.80 a minute after that.