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Updated May 9, 20266 min readSneha Kapoor4 questions

Kallix integrations and API

Complete list of CRMs, calendars, telephony providers, messaging platforms and field-service tools that integrate with Kallix, plus the webhook and REST API for custom stacks.

The 30-second answer · TL;DR

Kallix integrates natively with 30+ tools across CRM, calendar, telephony, messaging and field-service categories, and has a public webhook + REST API for anything not on the native list. Our team wires the integration during onboarding; you don't need engineering time.

Direct answer
Native CRM integrations include HubSpot, Salesforce, Zoho, Pipedrive, GoHighLevel, Close.com, Freshsales, Monday Sales CRM and ActiveCampaign, with field-level mapping and bi-directional sync.

Each integration is a real connector, not just a webhook that creates a note. After every call the agent writes structured fields back to your CRM: call disposition, qualification data, next action, recording URL, transcript link, deal stage update. We map every field with you during onboarding and you can revise the mapping any time.

  • HubSpot · Salesforce · Zoho · Pipedrive · GoHighLevel · Close · Freshsales
  • Bi-directional sync: lead enrichment data flows both ways
  • Field-level mapping configurable per agent
  • Custom field mapping included in onboarding fee
Direct answer
Google Calendar, Outlook/Microsoft 365, Calendly, Cal.com and Acuity natively, plus any tool with iCal feed support via our webhook layer.

Calendar awareness is what makes 'book a meeting' actually work. The agent reads live availability with sub-second latency, respects buffer rules and travel-time settings, and confirms the booking in front of the caller before ending the call.

  • Google Calendar · Outlook · Calendly · Cal.com · Acuity
  • Round-robin distribution across multiple reps
  • Travel-time and buffer rules respected
  • Reschedule and cancel via voice or follow-up message
Direct answer
Kallix runs on Twilio, Plivo, Exotel and Vonage by default, and can connect to your existing SIP trunk for enterprise telephony.

Telephony is selected per region for cost and quality. India deployments default to Exotel for compliance and call quality; US deployments default to Twilio. You can bring your own provider: we've connected to RingCentral, 8x8, Aircall and custom SIP setups for enterprise customers.

  • Twilio · Plivo · Exotel · Vonage · custom SIP
  • Number provisioning in 60+ countries
  • Local-presence dialing for cold outbound
  • Carrier-grade reliability with redundant routes
Direct answer
Yes, a REST API for agent management and call orchestration, plus configurable webhooks that fire on call-start, call-end, qualification-complete, escalation and post-call summary.

The API and webhook layer is how customers build their own dashboards, trigger custom workflows, or pipe call data into BI tools. Docs are public, every endpoint is OpenAPI-described, and we ship a TypeScript SDK.

  • REST API with OpenAPI spec
  • Webhooks: call.started, call.ended, qualification.completed, escalation.triggered
  • TypeScript SDK + Python client
  • Zapier and n8n connectors for no-code automation
People also ask
  • HubSpot, Salesforce, Zoho, Pipedrive, GoHighLevel, Close.com, Freshsales and more, with bi-directional field mapping written during onboarding, not generic notes.

  • Google Calendar, Outlook, Calendly, Cal.com and Acuity. The agent checks real availability and books slots without double-booking, with timezone and buffer rules you configure.

  • Twilio, Plivo, Exotel and Vonage natively, plus your own SIP trunk on Enterprise. We provision numbers or port yours; India DIDs and toll-free are supported.

  • Yes, REST API for triggering calls, fetching transcripts and updating knowledge. Webhooks fire on call start, end, qualification and handoff events. Zapier and n8n connectors are available.

  • Most deployments go live in 2–4 weeks: discovery, build, integration wiring, pilot on sandbox numbers, then production cutover. Simple inbound FAQ agents can ship in under a week.

  • Starter ($499/mo), Growth ($1,499/mo) and Scale ($3,499/mo) plus per-minute overage. Integration work is included in the quoted onboarding fee for Growth and above.

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